Wiliam Case Study

Accessing and applying for Australian government funded courses used to be difficult if not impossible.

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Project Overview

Complex, custom solution to run every aspects of the Develop My Skills business from website, call centre and integration with course providers.
Intuitive, journey-based user experience.

If you even knew that there were thousands of government funded courses out there, finding them, understanding them and enrolling them is nigh impossible.

Develop My Skills completely changes that.

Develop My Skills is a plain-English website and search engine for finding, comparing and applying for eligible training and courses at different Australian training organisations and TAFEs.

The underlying website and platform developed by Wiliam underpins every aspect of the Develop My Skills business including CRM, reporting and a white label solution for partners.

To say that it has revolutionised the tertiary Australian vocational training would be pretty accurate.

Strategy and Data

Business Analysis
Customer Journey Mapping
Rapid Prototyping
System documentation

UX

Prototyping
Information Architecture
User Research and User Testing
Accessibility Level 1

Development

Unique, scalable, custom architecture
Complex database design
Development of extensive web services architecture
.NET 4.5/MVC and SQL2012 framework

Design

Journey-led design
Online brand development
Asset design
User Testing

Project and Account Management

Dedicated Wiliam project team
Ongoing support and monitoring
Close integration with Develop My Skills
Ongoing MVP development

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We deliver our promise to clients through 2 focuses:

Online Success and Project Success. Over 15 years, we have delivered hundreds of substantial and complex projects on time, on budget and to the highest of standards.


Sydney +61 (02) 9978 8888

194 Miller Street, North Sydney, NSW Australia 2060