CRM
Most recent blogs in the CRM category
4Feb2016
Highrise view - how word gets around
Every now and again, you're reminded about how far-and-wide the Wiliam blog is read.
16Jan2015
Cloud based CRM systems: why SFDC is worth the time and effort
Client Relationship Management (CRM) plays an important role in any business, and it is often the difference between success and failure. It is a business imperative to implement a structured, yet streamlined sales process, no matter the size.
21Aug2009
Website Improvements – Keeping In Touch
Some effective website improvements that you can consider adding to your site which aim to retain users of your site and hopefully generate positive word of mouth that will see referrals to your website increase.
17Aug2009
Stop Wasting Time Offline
A few months ago on the Saturday before the American Superbowl I headed to New Jersey to meet with Gary Vaynerchuk of Wine Library TV fame. I was there to record a video for his daily wine video which is filmed at his Wine Store and is watched by tens of thousands (if not hundreds of thousands) of people each day.
14Aug2009
Communities Are The Way To Build Success
What does interest me is a rich variety of information and a like-minded community to discuss it with. The explosion in popularity in social networking just reinforces the fact that we are social creatures and we like to digest and relate information communally. We like to contribute and we have a suspicion of one-way communication.
28Jul2009
Corporate Compliance
New contract regulations for B2C transactions, important notes to consider and how to make sure your business can comply.
20Jul2009
Building A Successful Online Brand
The reasons for branding a company, product etc are basic enough; you want someone to think of your business first whenever they think about a product or service. Online branding doesn’t mean having an animated logo or online using your corporate colours. It is about what you can offer a user, credibility, trust and good user experience.
16Sep2008
Online Marketing for Christmas
Online sales during the Christmas season have increased significantly from year to year. Unfortunately, so have the number of competitors. Have you developed a plan to stand out from the crowd? If not, now is the perfect time to design and implement your online strategy.
8Jul2008
Website-to-CRM lead automation
One of the requests we are receiving more and more is to engineer the ability for our clients to have their web generated leads directly added to their Microsoft Dynamics CRM(Customer Relationship Management) software, Salesforce or other CRM
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